Support
Write to us and a person answers. Choose the topic so your message reaches the right place.
Help with Clipwright
Questions about recording, narration, videos, channels or posting, or something that isn't working.
Write to us: "Help"See or delete your data
Ask for a copy of your data, or for your account and everything in it to be deleted. Write from your account's email address.
Write to us: "Delete my data"Report abuse
Report a video made with Clipwright that breaks the Acceptable Use Policy. Include a link to the video.
Write to us: "Abuse report"Report a security issue
Found a vulnerability? Tell us privately first, with the steps to reproduce it, so we can fix it before it is used.
Write to us: "Security report"
What to include
- The workspace name and the email address of your account.
- What you did, what you expected and what happened instead, with the page or video involved.
- When it happened, and a screenshot if you can.
- Never send passwords, sign-in codes or tokens: we will never ask for them.
We usually answer within two business days. Many answers are already in the documentation. Read the documentation